Privacy Policy &
Data Protection Protocol

At Digital Craftify Ltd., we process minimal personal and technical information strictly necessary to provide high-performance web development, mobile application engineering, cloud hosting, and enterprise IT services.

• Client Account & Billing Data: Full legal name, business email address, direct phone contact, billing street address, and tax identification numbers.
• Technical Infrastructure Telemetry: Anonymized IP addresses, browser user agent strings, system OS telemetry, page performance metrics, and request latency logs.
• Communication Records: Email dispatches, live chat transcripts via our 24/7 helpdesk, project scope submissions, and customer support tickets.

We process collected data exclusively to deliver, optimize, and secure your digital assets under strict contractual SLAs and compliance frameworks.

• Provisioning bespoke Next.js web applications, Flutter mobile apps, and sovereign cloud infrastructure.
• Executing 24/7 SLA monitoring, DDOS protection, and automated zero-trust security audits.
• Processing official invoices, milestone payments, and executing custom service agreements.
• Sending critical security alerts, deployment notifications, and architectural performance summaries.

Digital Craftify enforces enterprise-grade security protocols across all staging, production, and cloud hosting environments:

Under European Union General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA), global clients retain full sovereignty over their data:

• Right to Access & Portability: Request an export of all personal data held in our systems in CSV/JSON format.
• Right to Rectification & Erasure ("Right to be Forgotten"): Request immediate erasure of your data upon contract termination.
• Zero Sale of Data: Digital Craftify NEVER sells, leases, or monetizes client data to third-party advertisers.

Our website uses strictly necessary session cookies and anonymized telemetry cookies to maintain secure authentication and monitor sub-50ms TTFB edge CDN speeds. You may adjust cookie preferences anytime via our bottom cookie banner.